All orders are now being delivered within 15 - 20 business days, so realistically 2 - 3 weeks, but it can take a bit longer depending on where you live.
We have absolutely no control over how fast third party shipping companies such as USPS or Royal Mail delivers.
We appreciate your patience during this difficult time. 🙏
Above all be safe and be happy. We'll get through this stronger 💪
VVS Jewelry sources from many artists and manufacturers locally and worldwide, therefore shipping time will vary depending on what you order and where you live.
Due to high demand, please allow 3 - 5 days to process your order and 2 - 3 weeks for delivery. A tracking number will be provided once your order ships out from the warehouse.
For International orders, please allow 4 - 7 weeks for delivery. You may or may not receive a tracking number, but please rest assured that your order is on its way.
Sometimes there will be delays due to production, port issues, logistics holdups and other external factors. Although these external factors are outside our control, its completely normal and should not be a cause for concern if your order is late.
An order may be cancelled within 24hrs or if it's not yet endorsed to the processing facility, however once your order processed & ships out, we cannot refund your order under any circumstances.
If you do not receive your order in about 8 weeks, please contact us at email@example.com to reship your package.
** Please note if we do not hear from you after 8 weeks and your order still has not arrived, we will assume you received your order and will not be able to assist you any further. It is therefore important to contact us within 8 weeks if your order is missing or late. **
Express orders are delivered using the fastest available method.
In the event you enter the wrong shipping address and your package ships out, we cannot change the address while its in transit and USPS or Fedex may not be able to deliver your order. If that happens, they will either send the package back to the warehouse or discard your entire order.
If you provide the wrong address upon checkout and do not update your order before it ships, unfortunately your order cannot be refunded because we shipped exactly what you ordered to the address you provided.
Orders may be cancelled within 24 hours. Please note that all cancellations received after 24 hours are subject to a 30% restock fee. We charge a fee because we have to physically open your package and place your jewelry back into inventory. Once your order has been processed, it can no longer be cancelled.
Customized items, such as the Bubble name chain or any name and photo pendant cannot be cancelled during production.
Once your order ships out we cannot cancel or refund.
Our return policy only covers missing, damaged or wrong delivered items. If a product is exactly as described, then we do not accept returns.
We do not under no circumstances accept remorse returns.
Late or Missing Orders
Please note we are not liable for late or missing orders. If your tracking number shows its delivered on the shipper's website, whether its USPS or Royal Mail, 99% of the time the package is there and all you would have to do is search for the package - maybe its in the wrong mailbox or maybe someone picked it up for you.
If in any event that you cannot find the item that was successfully delivered as per USPS or Royal Mail tracker, we can reship your order for a redelivery fee. Please contact support for details.
If you choose not to pay the redelivery fee, unfortunately your order cannot be refunded because we shipped exactly what you ordered to the address you provided and the shipping company or tracker confirms the delivery of the items.
We would only reship or refund if the package is lost during transit. Also please note, once your order ships out we cannot cancel or refund.
VVS Jewelry Best-Selling Picture Pendant. Get any picture you want in this stunningly luxurious 18k gold platedCustom Picture Pendant and choose your favorite color from any of these options: the Yellow Gold, Silver, or Rose Gold.
This is a process of smelting, crafting, and hand-setting the stones to the piece, so it takes time to craft your custom photo necklace made just for you.
A unique way to honor your loved ones, relatives, and friends by allowing you to carry their memories close to your heart. Your picture will be cropped to fit perfectly into the image area, covered by a protective glass that allows you to see the image from all angles.
22k Triple Gold Plated
Material: Cubic Zirconia, Stainless Steel
Gold, Silver, Rose Gold
Bouquet style stone setting
22k Triple Gold Plated (Tarnish Resistant)
AAA CZ Stones
PNG and JPG Formats Only
DISCLAIMER: ALL CHANGES FOR CUSTOM ORDERS AFTER PLACING THE ORDER WILL NO LONGER BE ACCEPTED — SUCH AS PHOTO CHANGE (except for photos with issues) and MORE. WE WILL ONLY CONSIDER CHANGING A CHAIN AND COLOR PLATING WITHIN 24 HOURS AFTER PLACING THE ORDER BUT NOTHING ELSE.
Please allow 14 BUSINESS DAYS for the production of your custom orders.Your custom pendant needs time to craft and test, you'll see it's worth to wait when you receive it. We will send you an email as soon as production completed.
Get the best quality Hip Hop jewelry with unbeatable craftsmanship here atVVS Jewelry.Grab yours NOW!